The Group is committed to providing high standards of safety and working conditions for its employees and to the continual improvement of its safety performance.

As the safety, health and welfare of our employees at the workplace have always been of paramount importance, Straits seeks to continuously improve in providing a safe work environment as far as practicable for our employees and those who may be affected by the work activities. We are thus committed towards compliance with the relevant laws and regulations prescribed by the Department of Occupational Safety and Health (“DOSH”). To this end, we have drawn up our Occupational Safety and Health Policy.

Our Health, Safety and Environment (“HSE”) Policy is implemented through defined objectives and targets in achieving and sustaining:

The Group also strictly abides with the statutory rules and requirements relating to Health, Safety and Environment protection which include those under International Maritime Organization (“IMO”) and ISM Code and Health, Safety and Environment Management System (“HSEMS”).

The Group’s vessels are also in compliance with international marine regulations and codes, including the

following:-

Under the requirement of ISO, enforcement is carried out within the Group to ensure continuous adherence to safety measures are observed at all times to prevent injuries at the workplace. The Group’s occupational health and safety policy provide a clear emphasis on the principles and values that we subscribe to. We also adhere to the strictest standards in marine safety to maintain and achieve target in Incident Injury Free (“IIF”).

As the situation evolves, the critical priority for Straits Group is to ensure the health and safety of employees and people involved in its operation. Broadly, the Group implemented several measures in line with the standard operating procedures (“SOP”) outlined by Malaysia’s Ministry of Health (“MOH”), Ministry of International and Trade Industry (“MITI”) and Ministry of Home Affairs (“MOHA”) to ensure the health and safety of our employees. In order to protect the wellbeing of our employees, customers, and the viability of the business a Work from Home programme was implemented during the lockdown. Employees were gradually allowed to return to the office after the lockdown was eased during the Recovery Movement Control Order (“RMCO”). Following the resumption of office hours, employees and visitors to our office are required to strictly adhere to the prevailing SOP as part of the efforts against the pandemic.

Straits Marine Services Pte. Ltd., a subsidiary of the Company had in June 2020 signed a Collaboration Agreement with Ecom Solution Pte Ltd. (“Ecom”) to offer and market the vessel disinfecting and sanitisation services against contaminants such as viruses, bacteria, mould, mildew and odour (“Services”) to vessels operators in Ports of Singapore and Malaysia.t

Straits places great importance in ensuring a sustainable environment and as such, the Group continuously strives to take the necessary measures and initiatives in our operations to minimise our impact on the environment. The Company strictly complies with all laws and regulations related to protecting the environment and we regularly conduct internal and external monitoring to ensure that our organisation meets these standards.

We devote ourselves to preventing pollution, energy savings and reducing carbon, and protecting the earth by putting in place strict standards and operation procedures in every area of environmental protection and pollution prevention.

A range of pollution risks is associated with our activities. These include risks related to planned and unplanned discharges and waste management. We strive to continually operate in a safe manner to avoid spills, leaks or accidental discharges of polluting materials.

Being in the maritime and transport industry, we ensure all our vessels and lorries are compliant with the statutory requirements related to Marine Pollutions Regulation and Road Transport Department’s Regulations respectively.

Within our office and work environment, we are working to adopt the best possible environmentally friendly practices such as recycling used paper, prioritising paperless communications and engagements, and minimising energy consumption with energy-saving lighting and timed utilisation for the air-conditioning and lighting.

As an organisation focused on being an employer of choice, we are passionate about doing our level best to ensure the welfare of all its employees through a diverse spectrum of people-centred initiatives that are designed to establish a high performance driven working culture and supportive work environment within the Group.

It is only possible to deliver our strategic objectives with highly engaged, talented employees. We are a business that believes in doing the right thing and this is demonstrated daily by our teams.

Diversity and inclusivity continue to be a major focus. Our staff force comes from diverse race, gender and background. Straits is committed to providing equal opportunities for our employees and sees diversity as a strength in building the Group’s competitiveness. We believe that our people should be treated on the basis of their work performance and merits, without discriminating them based on religious belief, age, creed, marital status, gender or any disability. Employees are required to observe and adhere to all relevant Group policies and practices.

The human resources department ensures that all employees receive a certain standard of welfare stipulated by the company’s policies. Employees are given proper training on safety and health to ensure they are well-versed with all safety procedures, including in the event of emergencies at the workplace.

Focus is also placed on employees development as they are the most important assets of the Group. Their commitments, skills and quality of their work are key success factors for the business and future development of the Group.

Serving the needs of our customer is our highest priority and maintaining the highest level of professional service is a must for business divisions within the Group. As a service provider, client satisfaction is of utmost importance to ensure the continued success of the Group.

The Group strives to meet the expectations of its customers through the provision of quality products and services. Gathering customer feedback is critical to understand the areas we need to focus on for improvement.

The Group’s customers’ service engagement includes obtaining customer feedback via customer surveys, which cover aspects ranging from quality, reliability, delivery, service, price to responsiveness. Taking customers’ feedback as part of the key considerations, the Group assesses its strength and weaknesses and aims to maintain the performance of areas it did well, as well as enhancing areas where it could further improve, in order to provide better quality products and fulfilment to the Group’s customers.

Straits play an integral role in the society it operates in, and is vital for creating economic growth and social value. It takes great responsibility for how it acts, to enable society to continue to develop in a sustainable way. We hope that the Group’s presence and activities will promote economic growth and prosperity in the area. Additionally, it pays taxes and fees according to rules and regulations.

As part of our way to serve and give back to the community, we have from time to time made donations to various charitable organization and giving aids to the less fortunate members of our community.